Stansted launch improved disabled facilities
26.06.08
A number of improvements for disabled passengers have been launched at Stansted. An EU directive means that airports must take full responsibility for providing services for their reduced mobility passengers comes into effect on July 26. However, the airport has launched the improvements ahead of the commencement of new EU legislation.
Jeremy Harrison, Stansted's customer manager, said: ‘We've worked in close partnership with the Airline Operators Committee (AOC) to develop services that met their operational needsand improved facilities for the passenger.’
‘Passengers will enjoy improved facilities such as refurbished and more comfortable waiting areas, new wheelchairs and equipment for manoeuvring passengers on and off aircraft and refurbished help points.’
Passengers should request assistance through their airline or travel provider at the time of booking or prior to arriving at the airport, he added.
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